Job Title: Sales Support Coordinator
Salary: £23,000 - £28,000 per annum depending on experience + Company bonus Scheme
Location: South Kirkby, Pontefract (on-site)
Job Type: Full Time, Permanent
Working Hours: 37 hours per week (early finish at 1:30pm on 3 out of 4 Fridays)
Please note: This is a full-time, office-based role. Remote or hybrid working is not available and therefore candidates must live within a commutable distance to South Kirby to be considered.
While this role is advertised as full-time, we are open to looking at part-time (30 hours minimum) for the right candidate.
About Us:
With over 30 years of experience, Intastop Ltd is a trusted manufacturer and supplier of high-quality Door, Wall and Anti-Ligature protection products. Our innovative solutions are widely used across healthcare, care homes, education, and public sector buildings, and we're proud to be one of the most respected names in our field.
Based at our site in South Kirkby, Pontefract, we continue to grow and are now looking for a motivated Sales Support Coordinator to join our friendly sales team.
The Role :
As a Sales Coordinator, you'll be at the heart of our internal sales operation. Working closely with both our internal sales team and field-based Area Sales Managers. You'll handle customer enquiries, process quotes and orders, and follow up with customers to help increase conversion rates and provide excellent customer service.
Full Training will be provided.
Key Responsibilities:
Responding to customer enquiries by phone, email and online chat
Creating and processing accurate quotes and sales orders using our SAP system
Following up on enquiries and sample requests
Assisting with sales team activities
Supporting the Area Sales Manager with forecasting and pipeline development
Helping achieve monthly sales targets and KPIs
Ensuring a high standard of customer service at all times
About you:
Key skills and competencies:
Some experience in a sales support, customer service or administration role
A confident, professional telephone manner.
Good organisational skills with the ability to multi-task
Proficiency in Microsoft Office and experience with CRM systems
A positive, proactive attitude and willingness to be part of a close-knit team
Benefits:
Competitive salary: £23,000 - £28,000 depending on experience
Company bonus scheme (non-commission-based)
Early finish at 1:30pm on 3 out of 4 Fridays
Generous holiday allowance
Pension scheme with 4% company contribution
Health scheme
Employee discount and wellbeing platform (including GP service and counselling access)
Life assurance
Please click the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Sales Administrator, Sales Admin, Administrator, Admin, Sales Support, Support, Assistant, Customer Services, Customer Sales Associate, Customer Services Administrator, Customer Services support, Customer Service Advisor, Office Administrator, Office Admin, Office Assistant, Office Associate, Office Support, General Admin, Team Administrator, Team Admin may also be considered for this role.
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