Are you passionate about making pets a priority? Here at CVS, so are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Nine Mile Veterinary Hospital.
Location: 177 Nine Mile Ride, Finchampstead, RG40 4JD
Contract: Permanent
Hours: 40 hours a week plus 1:4 share in the Saturday rota
Shift Pattern: Mon-Fri: 8am-4:30pm / 10:30am-7pm, Sat: 8am-1pm. Weekly rotation of early and late shifts.
About Nine Mile Veterinary Hospital:
Take a look at the practice here: Nine Mile Veterinary Hospital, Finchampstead | The Vet Collection
About CVS:
CVS Group plc is one of the largest integrated veterinary services providers in the UK, encompassing veterinary practices, diagnostic laboratories, pet crematoria, and e-commerce division.
Our success is driven by our passion for animals and making pets a priority, which is at the heart of our work every day.
Watch our short film to see the remarkable work done by our Vets, Nurses, Care Assistants, and Receptionists on the front line in the UK: CVS Ode to Veterinary Professionals
About the role:
As a Veterinary Receptionist in our busy practice, your role will be vital in creating a welcoming, professional, and friendly experience for pet owners, visitors, and callers. Your responsibilities will include:
* Greeting clients and ensuring their needs are met
* Answering phone calls, booking appointments, and managing client queries via phone, email, and in person
* Handling payments and invoices
* Maintaining a clean and welcoming reception area
* Collaborating with our veterinary team to support optimal patient outcomes
This role is ideal for someone who thrives in a dynamic environment, enjoys interacting with people, and is passionate about animal care.
What we're looking for in our Veterinary Receptionist:
We seek a friendly, motivated individual who:
* Has previous receptionist experience (beneficial but not essential); veterinary experience is a plus
* Possesses excellent communication skills and empathy
* Is resilient and capable of handling emotionally challenging situations
* Works well in a team and adapts to various tasks
* Is proficient in Microsoft Office and quick to learn new systems
* Has excellent customer service skills and experience dealing with the public
What we can offer you:
We understand that benefits are important and vary by individual. Here are some of what we offer:
* Salary aligned with the NMW
* Generous annual leave of 5 weeks plus Bank Holidays (pro rata)
* Supportive and collaborative team environment
* Staff discount scheme on veterinary bills and products
* Employee Assistance Programme and access to over 400 Mental Health First-Aiders
* And more! For a full list, click here.
Note: We cannot accept applications from candidates without the Right to Work in the UK, as we cannot provide visa sponsorship due to our clinical support roles not meeting Home Office criteria.
CVS is committed to being a fully inclusive workplace where all colleagues are encouraged and supported to be themselves, celebrating diversity and enabling everyone to perform at their best.
We aim to build a workforce that reflects our diverse communities and the clients we serve.
To apply, please click 'Apply Now'.
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