Job Title: Business Support
Contract Type: Permanent, Full-Time
Location: On-site
Salary: £??,000.00–£??,000.00 per year
Company Overview
Ground Up Property Group is a fast-growing and client-focused property maintenance company. We pride ourselves on delivering high-quality maintenance and building solutions through seamless coordination between clients, contractors, and our service team.
Role Overview
We are seeking a detail-oriented, highly motivated, and proactive Business Support professional to support Ground Up Directors across a wide range of business functions.
This role combines traditional business support with an extended Personal Assistant (PA) function for the CEO and Directors, ensuring both business and personal requirements are met efficiently and professionally.
The ideal candidate will be organised, adaptable, and capable of handling sensitive matters with discretion, while being comfortable balancing day-to-day business tasks with personal assistance duties.
Key Responsibilities:
Business Operations
* Provide comprehensive administrative support to all directors in their respective areas of work, including personal PA support where required.
* Handle correspondence, drafting, proofing, and document preparation.
* Support with the collation of reports, presentations, and data entry.
* Manage confidential and sensitive information with the highest level of discretion.
* Assist with ad-hoc projects, events, and business initiatives.
* Undertake any other reasonable business support duties as directed.
Diary & Travel Management
* Proactively manage calendars, ensuring directors are fully briefed and prepared for all meetings and appointments.
* Schedule meetings and organise logistics (venues, catering, technology setup).
* Coordinate national and international travel arrangements, including flights, accommodation, transfers, and detailed itineraries.
* Anticipate changes or conflicts and adjust schedules accordingly.
HR Support
* Assist with onboarding of new employees, including welcome packs and induction arrangements.
* Support with health and safety compliance by maintaining up-to-date documentation.
* Keep staff records and training logs organised and accessible.
Personal Assistant Duties
* Act as first point of contact for the CEO and Directors where appropriate, screening calls, emails, and correspondence.
* Manage expenses, receipts, and reconcile accounts in a timely manner.
* Handle personal errands and requests (e.g., collecting dry cleaning, arranging gifts, ordering supplies) as required.
* Collect lunches, refreshments, and provide hospitality for directors and visitors.
* Arrange and manage personal appointments for directors (e.g., medical, personal admin, family-related bookings).
* Organise household and lifestyle administration tasks, where appropriate (e.g., deliveries, home services, reservations).
* Ensure directors' professional and personal requirements are met to enable them to focus on business priorities.
* Coordinate with external suppliers and service providers on both business and personal matters.
* Undertake ad-hoc projects or research tasks for the CEO, both business-related and personal.
Skills and Experience Required
* Strong interpersonal skills with a proven ability to build and maintain professional relationships at all levels.
* Confident and professional communicator, both verbally and in written correspondence.
* Highly organised, detail-oriented, and methodical in managing tasks and competing priorities.
* Flexible and adaptable with a "no task too small" attitude.
* Comfortable multitasking in a fast-paced, high-volume environment.
* Proficient in Microsoft Office – particularly Outlook, Word, Excel, and PowerPoint.
* Prior PA/EA or business support experience at senior management/board level is highly desirable.
* Experience in facilities management, account management, or customer service is advantageous.
* Positive, proactive, and team-oriented mindset with the ability to problem-solve effectively under pressure.
What We Offer:
* A collaborative and friendly working environment.
* Structured on-the-job training.
* Career development opportunities as the company grows.
* Competitive salary based on experience.
Benefits include:
* Company pension
* On-site gym
* On-site parking
Job Types: Full-time, Permanent
Pay: £28,000.00-£33,000.00 per year
Benefits:
* Company pension
* On-site gym
* On-site parking
Experience:
* Facilities Maintenance: 1 year (preferred)
* Business Support: 1 year (required)
Work Location: In person