A dynamic service delivery firm in Chester is seeking a Customer Success Manager to drive service excellence and manage multi-team operations. The ideal candidate must excel in leadership, fostering a customer-centric culture and continuous improvement. Responsibilities include overseeing service channels, enhancing customer experience, and driving process improvements. With a salary of £40,000 and benefits such as 25 days annual leave and a pension scheme, this is a full-time, office-based role with a Monday to Friday schedule. #J-18808-Ljbffr