Burnt House Vineyard is a family business in the heart of the Suffolk countryside, producing award winning still and sparkling wines. Alongside our Cellar Door & Tasting Room, we attend events and farmers' markets to share our wines, promote our brand, and connect with new customers.
We're looking for an enthusiastic Event & Market Team Member to join our friendly and passionate team. This role is perfect for someone who enjoys meeting people, loves good food and wine, and takes pride in delivering memorable experiences.
The role is part-time with casual hours, mainly weekends and seasonal events. You'll represent Burnt House at a variety of markets and festivals—setting up our stall, engaging with customers, and ensuring every visitor leaves with a positive impression.
To be considered for this role you must be over 18 to serve alcohol and hold a full clean driving licence.
About the Role:
* Engage warmly with customers, sharing product knowledge and excellent service.
* Independently set up, style, and pack down event stands/pop-up shops.
* Serve wine responsibly and confidently, offering tastings and advice on our range.
* Handle sales transactions accurately and assist with stock management during events.
* Act as a positive ambassador for Burnt House, reflecting our values and brand image.
* Collaborate with the wider team to ensure smooth event operations.
* Demonstrate good time management and organisational skills.
* Learn about our vineyard, its history, and our winemaking process (full training provided).
* Other reasonable duties may be required occasionally.
About you:
* Friendly, confident, and passionate about delivering exceptional customer experiences.
* An interest in (or willingness to learn about) wine, food, and hospitality.
* Clear and professional communication skills.
* Comfortable working independently and using initiative.
* Must be 18+ to serve alcohol.
* Hold a full, clean driving licence (events are held in various locations; a company vehicle will be provided when required).
* Weekend and flexible availability, especially during peak event seasons.
What we offer:
* Full training on our vineyard, wines, and brand story.
* Opportunity to represent an award-winning, family-owned business.
* A supportive, welcoming team environment.
* Competitive salary depending on experience.
Job Types: Part-time, Zero hours contract
Benefits:
* Employee discount
* Free parking
* On-site parking
Work authorisation:
* United Kingdom (preferred)
Work Location: On the road