Job Description
Centre Experience & Commercial Manager
Location: Reading – (brand-new building)
Salary: £40,000–£50,000 basic + commission (OTE around £60,000)
Hours: Full time, 40 hours per week
Reporting to: Operations Executive
This is a great opportunity for someone who loves hospitality, people, and sales to run a premium flexible workspace in the heart of Reading’s new Station Hill development. The business operates high-quality coworking, meeting and events spaces on behalf of building owners, focusing on creating welcoming, well-run workplaces rather than owning the buildings themselves.
You’ll be the go-to person for the centre — the face of the space for members, guests and partners. With around 50 resident businesses across two floors, your role is all about building relationships, creating a strong sense of community, and driving revenue through coworking memberships and meeting space.
What the role looks like day to day
You’ll have real ownership of how the centre performs. That means balancing commercial results with excellent service, leading the on-site team, and making sure everything runs smoothly behind the scenes.
* Driving sales across coworking memberships and meeting & event space
* Upselling, networking and spotting opportunities to grow revenue
* Looking after members once they’ve joined — from onboarding to day-to-day support
* Leading and motivating the on-site team and setting high service standards
* Making sure the space always looks great and feels welcoming
* Managing suppliers, minor works and day-to-day operations
* Keeping on top of budgets, costs, health & safety and compliance
About you
You’ll come from a hospitality, events, serviced office or flexible workspace background and enjoy being hands-on. You’re confident speaking to people, comfortable selling, and take pride in running a space well.
You will need to be :-
* Customer-focused with a natural hospitality style
* Commercially minded and motivated by hitting targets
* Confident leading a small on-site team
* Organised, proactive and happy taking ownership
* Comfortable using Microsoft Office and day-to-day systems
You’ll be running a brand-new, high-quality space, it’s a role with real responsibility, strong earning potential through commission, and the chance to build a thriving workplace community from the ground up.
Interviews to take place ASAP with a view to a start