Reports To: ADMINISTRATION MANAGER
Hours of Work: 08.00 - 17:00 MONDAY TO FRIDAY 1 HOUR LUNCH
JOB PURPOSE:
To provide first class, professional administrative support to the Company, along with some support for reception.
PRIMARY ACCOUNTABILITIES:
* Releasing of Master Record Cards (MRC) to produce final certificates for new build and repair and overhaul
* Inputting of all orders onto PC for both new build, repair overhaul and acquisition company customers
* Ensuring correct data is inputted and detailed on company certificates
* Processing customer quotation approvals within the department
* Producing customer quotations via internal computer software
* Keep in a clean, tidy and organised system, all paperwork associated with current and past work packs
* Adhering to the appropriate chains of communication within the department and Company
* Strive to be flexible within the department, supporting all team members where necessary ie providing cover for reception on rotational basis or as and when required
* Perform other duties as and when required by the manager / supervisor of the department, such as support to the Purchasing department.
* Answering and fielding telephone calls to the correct individuals or departments
* Aim to understand MEL capabilities
THE FOLLOWING EXPERIENCE WOULD BE DESIRABLE:
* Knowledge of Logistics Imports/Exports.
* Preparation and clearance of all importing and exporting of goods into and from the company, both UK and Overseas.
PERSONAL SKILLS / ATTRIBUTES:
* Good written and verbal communication skills
* Computer literate with basic knowledge of Word and Excel and databases
* Ability to achieve high accuracy of data input over long periods
* Focused on achieving the best possible results
* Methodical approach to work ensuring accuracy at all times.
* Reliable and trustworthy
* Ability to work alone. Has the desire to succeed as an individual and within the surrounding team
* Positive approach / attitude to customer service (both internal and external customers)
* Highly driven and self motivated, flexible and adaptable in approach
* Confident
* Highlight inefficient processes or recommend changes to bring improvement
SALARY:
* Dependent on skills and experience