Role: Ecommerce Executive Location: Hybrid (Gloucestershire Office & Remote 1 day per week in the office)
Freja is the UK’s leading bone broth brand, a category that sits between premium ingredients and functional food, with an ecommerce-first business model. Following 4 years of rapid growth and a recent investment round, we are refreshing our brand, and building a team to scale the business.
We're looking for a smart, proactive Ecom & Email Marketing Executive to support our Head of Ecommerce across key digital growth channels. This is a hands-on role that will touch all areas of our ecommerce operation—from managing our email marketing calendar and building product pages, to supporting customer journeys and assisting with on-site merchandising.
You’ll work closely with our founder-led brand and creative team to bring our content to life in ways that serve our customers—helping them explore the benefits of bone broth, discover our products, and navigate our site with ease.
Support the execution of weekly email newsletters, from content planning and copy to testing and reporting
Assist in updating landing pages, product pages and site content to ensure it’s always accurate, engaging and on-brand
Help coordinate product launches, promotions and digital campaigns
Monitor customer journeys and flag opportunities to improve UX and conversion
Pull performance reports and contribute insights on key metrics (email, product, site)
This role would suit someone with some understanding of / interest in health food and nutrition, who wants to be part of a great brand on an epic growth journey. Ideally, you will be interested in learning more about the business and how to improve our customer experience.
You might have worked in a similar marketing role before—or you might be looking for your first in-house role after an agency. Either way, you’re curious, creative, analytical, and excited to roll up your sleeves.
1 - 2 years of experience in e-commerce, digital marketing, or a related field.
~ Familiarity with Shopify & Klaviyo or other e-commerce platforms.
~ Basic knowledge of SEO and online merchandising.
~ Remote-First Working
Freja operates a remote-first working environment.
This means that your official place of work is at home, but we do require the team to attend weekly meetings in the office, and occasional workshops and events in other locations.
Where travel is required to the office or to any other location, this is covered in expenses.
The opportunity to play a key role in a growing challenger brand.
~ Competitive salary
~ All employees will have EMI share options, giving them the opportunity to participate in our success
~ Remote-first role, 3-4 days per month in the office.
~ Flexible working hours.
~25 days holiday plus bank holidays.
~ Allocated budget and time off for personal and professional training and development.
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