We are looking for an experienced Service Operations Engineer.
Responsibilities:
• Responsible for planning the server or rack, arranging the server mounting or rack installation, and following up the installation of the server operating system
• Responsible for the daily maintenance, troubleshooting, repair and follow-up break-fix of the server and other hardware
• Maintain data on internal systems including Asset Management, Ticketing, & rack elevations
• Work with remote vendors or junior SOE to solve hardware batch failures and problems
• Oncall on duty, responsible for dealing with the problems raised by the business owner side
• Collect and check online asset data
• Submit and track the part RMA or media destruction process
• Server network troubleshooting
• Server lifecycle management
• Other server operation related work
Requirements:
• Bachelor’s Degree in Computer science, Electrical engineering or any other relevant fields
• Strong ability to work under pressure; Strong learning ability, broad technical interest; Strong sense of responsibility, full of enthusiasm for work
• Good communication skills in English, Mandarin is preferred, good team work spirit; Ability to work independently
• Knowledge of the interdependencies of data center functions and technologies
• Experience with massive remote OS installation such as PXE boot
• Can understand and run Shell or Python scripts
• Familiar with simple automation tools, such as Ansible
• Familiar with Linux system, able to locate hardware faults; Strong analytical and problem solving skills
• Basic TCP/IP knowledge concepts – Subnetting, VLANs, DNS, Ipv6; Ability to perform general troubleshooting
• Knowledge of out-of-band/lights-out server communication methods, such as IPMI and NCSI
• Strong documentation skills and habits
What we offer
* Onsite - London
* Full Time Employment; Permanent Contract
* Attractive Remuneration Package
* Career Growth Opportunities
* Skills Enhancement through Udemy Business
* Work in a well-established Multinational Company
* Supportive international team
About Centific
Centific expertly engineers platforms and curates multimodal, multilingual data to empower the ‘Magnificent Seven’ and enterprise clients with safe, scalable Artificial Intelligence(AI) deployment. Our team includes over 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We leverage an integrated ecosystem comprised of industry-leading partnerships, and 1.8 million vertical domain experts across 230 locales, to create high-quality pre-trained datasets, fine-tuned industry-specific Large Language Models(LLMs), and Retrieval-Augmented Generation (RAG) pipelines supported by vector databases. Our innovations can reduce Generative Artificial Intelligence(Gen AI) costs by up to 80% and bring Gen AI solutions to market 50% faster.
Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in Generative AI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by leveraging Generative AI at scale, ensuring they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.
Applying to this job implies your agreement with: In compliance with the applicable data protection regulations (General Data Protection Regulation 679/2016), we at Centific, as data Controllers, inform you that the data collected will be processed to manage your application in the selection process. This processing is legitimized by the consent given upon submitting your application, and the data will be retained for a maximum of two years. You may exercise your rights of access, rectification, deletion, opposition, restriction of processing, and data portability by contacting gdpr@centific.com Furthermore, if deemed necessary, you may file a complaint with the relevant supervisory authority.
Your Authentic Self at Centific
Centific is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Centific is also committed to compliance with all fair employment practices regarding citizenship and immigration status.