Job Description
Claims Lead - City of London\n\nJob Title: Claims Lead\n\nLocation: City of London\n\nWorking Pattern: Full Time\n\nAre you ready to take the lead in transforming claims operations within the insurance industry? Join us in a vibrant, dynamic environment where your energy and creativity can shine! We're on the lookout for a passionate and knowledgeable Claims Lead to oversee the continuous improvement of our claims operations and make a real impact.\n\nWhy Join Us?\n\nExciting Opportunity: Become part of a respected, highly motivated team dedicated to making cover more accessible and affordable through innovative solutions.\nHybrid Working Model: Enjoy the flexibility of working both in the office and remotely.
\n\nYour Role As the Claims Lead, you will collaborate closely with the Operations Manager and other key business functions to ensure our operations meet the evolving needs of our stakeholders. No two days will be the same! Your problem-solving skills will be put to the test as you manage claims approvals, resolve complex queries, and provide valuable insights.\n\nKey Responsibilities\n\nClaims Approvals : Approve claims in line with eligibility criteria and ensure smooth processing.\nComplex Queries : Act as a key escalation point for complex claims queries, collaborating with the legal team as needed.\nClaims Reporting : Develop and manage key reports on claims, working with Finance for accurate information.\nBusiness Insights : Lead the provision of claims business insights, including BBB claims.\nMarket Relationships : Build rapport with industry participants, insurers, and other stakeholders on claims matters.\nContinuous Improvement : utilise performance monitoring insights to enhance operational processes.\nKnowledge Sharing : Inspire and support team members to achieve high-performance levels.
\n\nWhat We're Looking For\n\nExperience : A minimum of 3-5 years in property insurance claims, ideally with exposure to complex household claims, including flood.\nTechnical Know-How : Strong understanding of claims and underwriting processes, particularly in a reinsurer or personal lines/home insurance context.\nCommunication Skills : Excellent written and verbal communication abilities, with a keen attention to detail.\nTeam Player : A collaborative spirit who supports and encourages colleagues.\nLeadership : A people manager focused on team success and engagement. \n\nJoin Us in Creating a Diverse and Inclusive Environment! We believe diversity enriches our workplace and enhances our performance.
Our recruitment process aims to attract applicants with the right skills and experiences while embracing all types of diversity.\n\nReady to Make a Difference? If you're looking for a fulfilling role where you can contribute to a meaningful mission in the insurance industry, we want to hear from you! Apply now to join our team as a Claims Lead and embark on an exciting journey with us.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website