Overview
Are you a social native who thrives at the intersection of sport and youth culture?
We are an agency for a new era, and we want ambitious, next gen talent to join us. We have an opening for a permanent Social Community Manager to join our growing team operating with some of the best and most exciting brands at the heart of sport + entertainment. Are you someone who doesn't just follow trends - you help spot them and help create them? Someone who understands that the best social content is the unexpected, the quick idea that makes people feel something, entertains, gets talked about and connects.
Hybrid – 3 days a week in our Covent Garden office.
Responsibilities
* Build, grow, and manage our online community across Instagram, TikTok, Facebook, X, YouTube, and emerging platforms.
* Engage daily with our audience—responding to comments, messages, and mentions in a way that’s genuine, positive, and aligned with our brand’s energy.
* Develop and execute creative engagement initiatives (challenges, contests, live Q&As, collaborations) that strengthen community bonds.
* Identify and amplify conversations around culture, lifestyle and sport that matter to our audience.
* Collaborate with creative teams to bring fresh, community-driven content ideas to life.
* Partner with athletes, influencers, and ambassadors to spark authentic connections and storytelling.
* Monitor community sentiment and provide insights to help shape campaigns and brand strategy.
* Keep a pulse on cultural trends, sport moments, and lifestyle shifts to ensure our brand stays relevant and inspiring.
* Track and analyze community engagement metrics to provide insights and recommendations for growth.
* Moderate discussions to ensure community guidelines are followed and maintain a positive brand reputation.
What you’ll bring to the table
* Experience in social media community management, within music, entertainment, gaming, lifestyle and youth culture brands.
* Proven experience as a Social Media Community Manager.
* A natural communicator with excellent writing skills and a conversational, engaging tone.
* Passion for sports, music, fashion, gaming, entertainment and youth culture - living the values you’ll represent online.
* Strong understanding of social platforms, trends, and online community behaviors.
* A creative thinker who thrives on storytelling, memes, and moments that spark engagement.
* An initiator and self-starter – highly organised, proactive, and able to balance day-to-day community management with big-picture growth.
* Familiarity with social listening and analytics tools (e.g., Sprout Social, Hootsuite, or native platform insights).
What we need from you
* Assemble and maintain the community across key platforms; manage daily interactions with genuine brand-aligned voice.
* Cultivate content ideas and campaigns that reflect culture and sport.
* Collaborate with athletes, influencers, and ambassadors to build authentic connections.
* Work with creative teams to bring community-driven content to life.
* Monitor feedback and provide insights to help shape campaigns and brand strategy.
* Stay ahead of cultural trends, sport moments, and lifestyle shifts.
What we offer
* The chance to work on partnerships for some of the world’s most loved brands.
* A collaborative, fast-moving creative environment where ideas come to life.
* Rapid career progression with room to shape your style & find your unique voice.
* Hybrid and flexible working model.
Please note applications for this opportunity will close on Monday 15th September.
NO RECRUITERS PLEASE.
About MSQ Sport + Entertainment
MSQ Sport + Entertainment is experiencing exciting new client growth, having launched in 2024 and already expanded from London to Amsterdam and New York. Recently chosen as one of five agencies to watch in 2025 by Campaign and shortlisted as Best Newcomer by the FEVO Sport Industry Awards, with clients spanning The Football Association, Virgin Media, O2, Callaway Golf Europe, Amazon's UEFA Women's EURO 2025 partnership, Glenfiddich's Aston Martin Formula 1 partnership, British Gas Team GB and WSL partnerships, and Howden's British and Irish Lions title partnership.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Public Relations, Marketing, and Advertising
Industries
* Marketing Services, Advertising Services, and Public Relations and Communications Services
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