Number of Vacancies: 1 Time Type: Full time Worker Type: Fixed Term (Fixed Term) Proposed Interview Date: Tuesday, June 16, 2026 Hours of Work: 37 Hiring Manager: Sian English Contact Number: 01482 612079 x2079 Job Description Summary: This is a full time, fixed term position for 1 year Proposed Interview Date: 16th June 2026. Hull City Council is seeking to appoint an enthusiastic and motivated Performance Management Officer to join Streetscene Services. This is a key role supporting the delivery of high-quality, customer-focused frontline services through the development and implementation of effective performance management arrangements. You will work closely with managers and supervisors across the service to support attendance management, conduct, and wider workforce performance, whilst contributing to the ongoing improvement and resilience of operational services. The successful candidate will have experience of managing performance and supporting managers in dealing with a range of employee relations matters, including absence, disciplinary and grievance processes, ensuring these are handled in line with corporate policy. You will be confident in analysing data, producing reports and identifying opportunities for service improvement. With strong communication and organisational skills, you will play a vital role in mentoring managers, promoting best practice, and supporting a culture of continuous improvement across a large and diverse workforce. https://www.workingforhullcitycouncil.org.uk/careers-hull-city-council-1/streetscene ROLE AND PURPOSE To support the Streetscene Services Management Team to deliver value for money front line services, by delivering a combination of reactive staff management responsibilities whilst ensuring efficient and effective application of HR policy and processes. To support and mentor service area managers and developing strategic service development plans to improve long term service performance and resilience. PRINCIPAL ACCOUNTABILITIES: 1. Customer Focus – To focus on the delivery of a customer oriented service through the development, implementation and monitoring of effective performance management. 2 Performance Management - Lead and manage the development and implementation of performance management systems across Streetscene Services with particular focus on improving attendance and conduct, to support the delivery of value for money, efficient and customer focused services. 3. To support the delivery of front line services by co-ordinating and facilitating the management of staff absence, grievance and disciplinary investigations in specified service areas in line with corporate policy. Responsibilities will include but are not limited to sickness absence monitoring, sickness review meetings, home visits, conducting disciplinary investigations and presentation at formal hearings. 4. To mentor, train and support supervisors, officers and managers to facilitate an ‘enabled manager’ ethos that ensures adherence to process, robust but appropriate staff support and challenge, accurate correspondence and comprehensive record keeping. 5. To review and develop service area training and development plans in conjunction with service area managers and the corporate training team to ensure compliance with Investors in People (IIP) standards. 6. Facilitate the development of a continuous improvement culture throughout Streetscene Services and contribute to the promotion, maintenance and compliance with corporate policy. 7. Conduct comprehensive and complex reviews of service area records, processes and working practice and develop reports with improvement plans for implementation in conjunction with service area managers. 8. Review corporate systems for record keeping and processes, and ensure compliance taking into account the individual needs of Streetscene Services. 9. Contribute to the production of Service Area Business Plans to ensure that available resources are focused on Streetscene’s key objectives. NC4029.Performance Management Officer.docx Compensation Grades: GRADES 8. Pay Ranges: £36,363.00 - £39,152.00 Job Classifications: 3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post) Benefits of Working of Hull City Council: - A competitive salary - An excellent pension through the Local Government Pension Scheme (LGPS) - Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period - Career development and learning experiences from a range of training courses and learning methods - Supportive and forward-thinking culture - Great career development opportunities Please ensure that you complete and submit your application by midnight prior to the closing date. We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply. We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage. We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .