Senior Healthcare Support Worker - St Monica's Community Unit
The closing date is 30 April 2026
Job Summary / Purpose
To demonstrate care and compassion whilst ensuring that patients' needs are met
To carry out nursing and non-nursing duties as delegated by the registered nurse using own initiative within the level of competence expected for the role.
To assist and support members of the multi‑professional team to provide a high standard of patient‑centred care, performing duties without the need for constant direct supervision.
Main duties of the job
* Supporting patients to make choices about their care and ensure that those choices are respected
* Promoting and encouraging independence
* Assisting patients with hygiene needs including care of their skin, mouth, eyes, hair, nails, feet and teeth; encouraging self‑care when possible
* Supporting patients with elimination needs; assisting to use toilet facilities or provision of bed pans, urinals, commodes and vomit bowls
* Care of urinary catheters, stomas and other aids that enable the patient to perform elimination and record actions/findings on the appropriate documentation
* Promote continence and manage incontinence according to the patient's individual assessment and plan of care
* Support the multidisciplinary team in the prevention and management of damage to patients' skin, ensuring that correct moving and handling techniques and use of pressure‑relieving aids are used; report any changes in skin condition to the registered nurse/midwife
* Following delegation by the Registered nurse, undertake agreed clinical activities relevant to the post & clinical area e.g., obtain specimens from patients (urine, faeces, blood, sputum and vomit; screening swabs as required in accordance with Trust policy) and record actions/findings on the appropriate documentation
* Following delegation by the Registered nurse, undertake simple physiological observations and dressings, record actions/findings on the appropriate documentation
Benefits
* Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
* 27 days holiday rising to 33 days (depending on NHS Trust service)
* A variety of different types of paid and unpaid leave covering emergency and planned leave
* Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
* NHS Car Lease scheme and Cycle to Work scheme
* An extensive range of learning and development opportunities
* Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
Experience and Knowledge
* 1‑year's previous experience in a Health Care Support Worker role.
Qualifications and Skills
* Completion of the Skills for Health Care Certificate (or equivalent)
* Numeracy skills to Level 1 (GCSE Grade 2‑3, D‑F or equivalent)
* Basic IT skills, able to digitally record observations accurately and use applications such as email on a computer or smart device (e.g. tablet)
* Competent to record and escalate patient observations, undertake venepuncture, and to be trained in cannulation and catheterisation
* Demonstrable effective written and verbal communication skills
* Experience in a health or social care setting
Skills
* Good command of written and verbal English
* Basic IT
* Understanding of how to work as part of a team
* Have the courage to challenge and question appropriately
Personal Qualities
* Able to cope with emotionally stressful situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
York and Scarborough Teaching Hospitals NHS Foundation Trust
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