6 month temporary role with the possibility of going perm!
Competitive hourly rate & weekly pay!
About Our Client
Our client is a large organisation within the energy and natural resources industry, seeking an experienced Temporary Customer Service Administrator to join their Salford team.
Job Description
As a Temporary Customer Service Administrator, your responsibilities will include:
1. Handling customer enquiries and complaints via phone and email.
2. Updating and maintaining customer records in the company database.
3. Developing, maintaining, and updating the customer database for all relevant contacts.
4. Managing, maintaining, and updating the application register for relevant customers.
5. Assisting customers with the application process and addressing related queries.
6. Managing a busy customer email inbox and responding to queries within SLAs.
Please note: Employment is subject to a successful Basic DBS check.
This is a fully office-based role; no hybrid working options are available.
The Successful Applicant
The ideal candidate should possess:
1. Excellent written and verbal communication skills.
2. Customer-facing and customer service orientation.
3. Strong planning and organisational abilities.
4. Attention to detail and accuracy.
5. Good computer skills, including experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Experience with SAP is beneficial.
6. Ability to prioritise tasks effectively.
7. Ability to work independently and as part of a team.
What’s on Offer
Our client offers:
* Free on-site parking and good public transport links.
* Competitive hourly rate and weekly pay.
* 6-month temporary role with the potential to become permanent.
* Immediate start pending successful compliance checks.
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