Service Coordinator Location: Banbury, Oxfordshire (Office Based) Salary range: £27,000 - £28,000 per annum plus Bonus of up to £1000 per annum Reporting to: Service Manager Hours: Monday – Thursday: 08:30 – 17:00 & Friday: 08:30 – 16:30 Holiday: 25 days annual leave (3 reserved for Christmas) + 8 Bank Holidays About Us We are a well-established, family-run business. Our reputation is built on quality products and dependable aftersales support. The Service Department plays a critical role in customer retention and business performance. The Role We are looking for a confident and highly organised Service Coordinator to take ownership of the day-to-day scheduling and administration of our field service operations. You will be responsible for effectively coordinating 3–4 field-based engineers, managing service schedules, ensuring preventative maintenance is delivered on time, and driving jobs through to completion and invoicing. The successful candidate will be proactive, commercially aware, and comfortable working in a fast-paced environment where priorities can change quickly. Key Responsibilities Engineer & Schedule Management * Full coordination of 3–4 field-based engineers * Planning and scheduling annual and bi-annual preventative maintenance visits * Managing reactive call-outs and prioritising urgent service requests * Optimising engineer diarie...