Job Title: Exits Operations Design Lead Or SME
About the Job you are considering:
We are seeking a seasoned Exits Operations Design Expert with extensive experience in designing setting up and managing Central Exit Utilities within large complex global banking environments The ideal candidate will bring deep operational expertise strong understanding of global banking controls and handson experience driving people process and technology led transformation across the employee exit lifecycle
This role is critical in ensuring that exit processes are controlled compliant efficient and aligned to global policy and regulatory expectations.
Hybrid working:
The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
Your Role:
1. Design set up and run a Central Exits Utility aligned with Clients global operating model ensuring consistency and control across regions and business units
2. Lead end to end Exit Operations covering voluntary involuntary retirement internal mobility exits and complex offboarding scenarios
3. Develop and implement process frameworks SLAs and governance models for exit operations in alignment with HR Risk Legal Compliance and Technology teams
4. Drive standardization and centralization of exit processes across global locations ensuring efficiency scalability and regulatory compliance
5. Partner with technology teams to enable workflow automation exit checklists control dashboards and integration with HR systems Workday experience preferred
6. Ensure risk mitigation and control adherence across all offboarding touchpoints including access deprovisioning asset returns payroll adjustments and regulatory notifications
7. Manage operational metrics KPIs and reporting frameworks to measure service delivery control effectiveness and process health
8. Lead remediation activities for audit findings operational incidents and regulatory actions related to exit processes
9. Support transformation initiatives such as process optimization digitalisation and global hub strategy execution
10. Provide SME advisory to senior leadership on exit processes policy design control enhancements and change impacts
Your Skills:
11. Good years of experience in Exit Operations HR Service Delivery or Workforce Operations within large universal or global banks
12. Proven expertise in building and managing centralised exit offboarding utilities at scale
13. Strong knowledge of risk control audit HR policy and regulatory requirements related to employee offboarding
14. Handson experience with operational process design workflow automation and transitioning decentralised processes into a centralized utility
15. Deep cross functional understanding of HR processes eg HR Ops Access Management IT Asset Mgmt Payroll Compliance Third party vendors
16. Strong stakeholder management experience across HR Operations Risk Legal Security IT Finance and senior leadership
17. Experience in global service hub models shared services or captive operations
18. Proficiency in working with tools like Workday ServiceNow Control Dashboards and other HR Ops systems
19. Excellent problem solving analytical and communication skills.
We are a Disability Confident Employer:
Capgemini is proud to be a under the UK Government’s Disability Confident scheme.As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
20. Declare they have a disability, and
21. Meet the minimum essential criteria for the role.
Please opt in during the application process.
Make It Real (what does it mean for you):
22. You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
23. You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
24. You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.
Why you should consider Capgemini:
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.
About Capgemini: