Account and Material Planning and Logistics Manager
Oldbury, West Midlands
Circa GBP 45,000 (DOE), 39.5 hours per week
Shift Pattern
Mon–Thurs: 08:00 – 17:00
Fri: 08:00 – 14:00 (early finish)
Key Responsibilities
* Act as the central point of contact for key customers, managing relationships and expectations
* Oversee the full order‑to‑delivery (OTD) process, from order intake through to completion
* Analyse customer schedules and create effective production plans aligned to operational targets
* Monitor and report on KPI performance, including OTIF and customer satisfaction
* Work closely with customers to develop accurate demand forecasts
* Proactively manage and resolve supply chain disruptions and commercial queries
* Develop and manage material planning schedules to ensure continuity of supply
* Build and maintain strong relationships with suppliers, ensuring on‑time delivery performance
* Optimise inventory levels, balancing service levels with stock efficiency
About You
* Proven experience in a customer‑facing supply chain, MP and L, or account management role (minimum 3 years)
* Strong background within the automotive industry (essential)
* Excellent communication skills, both written and verbal
* Highly organised with the ability to multitask and prioritise effectively
* Strong planning capability with the ability to translate customer demand into production plans
* Commercially aware with a solid understanding of supply chain and manufacturing processes
* Advanced or intermediate Excel skills
* A proactive, customer‑first mindset with a passion for delivering exceptional service
Benefits
* Competitive salary and long‑term development potential
#J-18808-Ljbffr