Sales and Events Executive - 3 Month FTC
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Who We Are
Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experiences and service for our guests, whichever platform or venue they visit.
Our Destinations
Our ten destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London's newest luxury casino, Metropolitan Mayfair. We're a 'Why Not?' brand that likes to challenge the status quo, and we're passionate about looking good, feeling great, keeping our finger on the pulse, doing things with a twist, and being safe hands for our customers and people.
Benefits
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. On top of our competitive salary, here are some of the benefits we offer:
* 50% off food and beverages in all of our UK venues
* Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
* Company Sick Pay
* Company Pension
* Life Assurance
* Refer a friend incentives
* Financial advice services
* Employee health and wellbeing services
* Virtual GP Services
* Season Ticket Loans
* Employee assistance program: A confidential helpline providing 24/7 advice and counselling
* Cycle to work scheme
What We Are Looking For
We are looking for a Sales Events Executive to proactively drive sales, events and bookings into the venue. Manage all booking and event enquiries that come into the venue. Manage and coordinate sports, events and experience packages held within the venue.
Main Responsibilities
* Work with HVC BDM Manager and implement sales plans for each area of the venue.
* To achieve pro-active and reactive sales targets set.
* Proactively seek new business opportunities with the local area for the venue.
* To be proactive in driving brand awareness for the venue.
* Manage and convert incoming enquiries into bookings.
* Initiate, maintain and grow B2B relationships.
* Implement a variety of new business initiatives to drive sales.
* Keeping a close eye on your competitor’s sales activity and utilise learnings where appropriate.
* Handling all inbound email and telephone enquiries for sports, experience package & events enquiries and have accurate answers on availability and suitability.
* Maximise sales opportunities for all events, such as up-selling packages, in addition to chasing provisional bookings to increase conversion rates.
* Manage the daily administration associated with the job role to include event diary management, payment processing, coordination of event information from the client to the operations team and provide effective administrative support from the start to the finish of an event.
* Produce function sheets for all events within the casino, in time for weekly communications meeting. To further update function sheets with any changes which may occur and to update all department managers accordingly.
* To update all reports and paperwork associated with all events.
* To update all company systems associated with all events within the casino including: Easy Pre-Orders and Bookatable.com
* To produce the clients with appropriate paperwork including on-line contracts, invoices, credits and payment processing.
* Working closely with all departments, including liaising with the F&B, Head Chef and Casino Managers, to ensure the success of all events within the casino.
* To provide the F&B Manager with creative input for the ideas of upcoming internally hosted events.
* To show prospective clients the area(s) assigned for corporate events. To undertake site visits in a professional and customer focused way.
* To maximise sales opportunities and control costs within the budgetary guidelines. Co-ordinate event information from the client and provide effective administrative support from the start to the finish of an event to create computerised records of all enquiries, bookings and events.
* To assist with sourcing appropriate acts and entertainment for all available areas within the premises.
* Holding weekly communication meetings.
* Liaise with the Head Chef and all departmental managers for bespoke bookings and special requests from customers.
* To work towards achieving departmental and individual revenue targets to drive the event revenue income.
* To assist the management team with the Health & Safety aspects of large-scale events and offer support with risk assessments and legal obligations.
* To coordinate suppliers, handling client queries and troubleshooting on the day of events to ensure all runs smoothly.
* In addition to the duties and responsibilities listed above, the job holder is required to perform such other duties as may be assigned by management from time to time.
Please Note: You must be aged 18 or above and have the right to work in the UK.
Seniority level: Entry level.
Employment type: Full-time.
Job function: Management and Manufacturing. Industries: Restaurants.
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