Casework Coordinator Location: Derby and Leicester (Rotating Weekly) Salary £27,423 Per Annum Based on 35 Hours Contract: Fixed Term Maternity Cover Do You Want to Make a Life-Changing Impact Every Day? Join the British Red Cross as a Casework Coordinator and play a vital role in supporting refugees, asylum seekers, and vulnerable migrants across the East Midlands. You’ll be part of a compassionate team working to provide practical, emotional, and mental health support to those facing destitution and homelessness. A Day in the Life of a Casework Coordinator Will Involve: Delivering specialist advice and advocacy to vulnerable asylum seekers on accommodation, asylum support, and immigration legal access. Identifying and referring eligible service users to the Helen Bamber Foundation pilot project for clinical mental health support. Maintaining and updating a directory of mental health support organisations across the East Midlands. Collaborating with internal teams and external partners to ensure holistic, trauma-informed care for service users. To Be a Successful Casework Coordinator, You’ll Need: Experience in casework or advocacy, ideally within refugee or migrant support services. Knowledge of asylum systems, housing options, and immigration legal frameworks. Understanding of mental health challenges and trauma-informed approaches. Strong communication, organisational, and partnership-building skills. Please note the closing date for application is 23:59 hours on Monday 28th July. In Return for Your Commitment and Expertise, You’ll Get: Holidays: 36 days annual leave (including bank holidays) option to buy 5 extra days. Pension Scheme: Up to 6% contributory pension. Flexible Working: We do our best to accommodate your preferred work style. Learning & Development: Wide range of career opportunities comprehensive learning. Discounts: Access to Blue Light Discount Card and employee benefits platform. Wellbeing Support: Access to mental health and wellbeing assistance. Team Working: Support our mission in a collaborative team. Cycle2Work Scheme and Season Ticket Loan options. Diversity and Inclusion At the British Red Cross, we are proud of our diverse workforce and are committed to creating an inclusive environment for all staff and volunteers. We support this through our internal networks, including: Race and Equality Network (REEN) LGBT Network Disability and Wellness Network (DAWN) Gender Network Carers Network Young Staff Network Together, we are the world’s emergency responders. About The Candidate About The Company