Specialist Scheme and Accommodation Support Service Administrator
Driver and Vehicle Standards Agency
Apply before 11:55 pm on Wednesday 12th November 2025
đź“Ť Location: Hayes, Swansea (Hybrid)
đź’· Salary: ÂŁ26,607 (Candidates who will be working from a base office location within the M25 will receive an additional London Weighting allowance of ÂŁ4,000)
A Civil Service Pension with an employer contribution of 28.97%
🕒 Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time
Are you an organised and proactive administrator who thrives in a fast-paced environment? In this role, you’ll coordinate travel and accommodation, manage bookings and team meetings, and support the smooth running of vehicle testing operations. From handling inbox queries and scheduling changes to setting up new testing sites and system profiles, you’ll play a key part in ensuring everything runs efficiently. If you enjoy problem-solving and keeping processes on track, we’d love to hear from you.
Top Responsibilities
* Book flights, accommodation and overnight travel arrangements for Vehicle Testing staff on detached duties
* Book venues and other facilities for 1-2-1s, team briefings / team meetings
* Manage mailbox, action any requests and/or cancellations or reply to any queries
* Email filtering / responding to mail box enquiries
* Distribution of paperwork, official documentation and communications to Specialist Vehicle Testing staff & Specialist Testing stakeholders
* Process site short notice reservation requests / cancellations
* Process staff non testing event requests
* Make arrangements for test bookings to be removed when necessary
* Advise assessors of any changes to the schedule
* Deal with vehicle assessor enquiries regarding scheduling issues and escalate as appropriate
* Act with honesty and integrity upholding the reputation of the Agency, Department and Civil Service
* Where necessary work in collaboration with colleagues across all functions for the good of DVSA and to create a high performing and well-respected Agency
Benefits
* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
* 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
* Access to the staff discount portal.
* Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
* Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
* 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
* Flexible working options where we encourage a great work-life balance.
About you
To be successful in this role you will need to have the following experience:
* Experience of using Microsoft products
* Experience of the practise of scheduling staff or products i.e. capacity to meet demand
How to Apply
👉 Read the full job description and apply at CS Jobs via the link provided
This vacancy closes at 23:55 on Wednesday 12th November 2025