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Legal admin & democratic services manager

Tamworth
Tamworth Borough Council
Service manager
€41,350 a year
Posted: 26 March
Offer description

Overview

Tamworth Borough Council
Democratic Services
Legal Admin & Democratic Services Manager
£39,862 - £42,839 per annum
Hybrid working contract
37 hours per week
Permanent

Located in the heart of Staffordshire, Tamworth is a vibrant and well‑connected borough with a rich heritage and a growing population. The Council is delivering major transformation, including multi‑million‑pound investment such as the Future High Street Fund, helping to restore the town centre as a thriving community hub. Working for Tamworth Borough Council means contributing to a skilled and ambitious workforce in a positive environment.

If you thrive in a fast‑paced, high‑profile environment and bring a proactive, solutions‑focused approach, this role offers an opportunity to shape and lead core governance functions at the heart of the organisation.


Role purpose

As the Legal Admin & Democratic Services Manager, you will provide strategic and operational leadership across a diverse portfolio including Democratic Services, the Mayor’s Office, support, Legal Administration, Right to Buy, and Land Charges. You will build strong relationships across the organisation and external partners to enable transparent governance, effective decision‑making and excellent customer service.


What the role involves

* Lead and develop a multi‑disciplinary service covering Democratic Services, the Mayor’s Office, Executive Support, Legal Administration, Right to Buy and Land Charges.
* Oversee committee administration, advising on correct procedures, legislation and standing orders, and ensuring robust governance.
* Lead oversight of the shared legal service, monitoring SLA performance and escalating issues where necessary.
* Support delivery of elections in partnership with the Elections Manager.
* Represent the Council at civic events and ensure the Mayor’s Office, civic protocol and ceremonial functions are delivered professionally.
* Ensure compliance with FOI, GDPR, equality & diversity, health and safety, financial regulations and risk management.
* Deliver efficient, customer‑focused services and manage budgets effectively to achieve value for money.
* Build strong relationships with members, senior officers, partners and stakeholders, communicating clearly and confidently at all levels.
* Produce high‑quality written outputs including reports, minutes, briefings and formal correspondence.
* Handle confidential and sensitive issues with political awareness, integrity and sound judgement.
* Use initiative to solve problems, make decisions and stay resilient under pressure in a fast‑paced environment.
* Apply up‑to‑date knowledge of legislation, committee systems, land charges, RTB and civic administration to ensure statutory compliance.
* Display a pragmatic, customer‑focused approach with credibility to influence, challenge and drive service improvement.


Requirements

You will need strong leadership, excellent organisational skills and the confidence to work in a politically sensitive environment. The role requires delivering across Democratic Services, the Mayor’s Office, Executive Support, Legal Administration, Right to Buy and Land Charges, ensuring statutory compliance and high‑quality support to elected members and senior leaders.


Other information

This is a hybrid working contract; some duties are carried out at home and some on site. Site attendance will constitute more than 40% of available working time.

Appointment will be subject to satisfactory references, right to work in the UK check and medical clearance.

For an informal discussion about the role please contact Tracey Smith at the Council by email: tracey-smith@tamworth.gov.uk. For information and to apply please visit Tamworth BC Jobs. Late applications and/or CVs will not be accepted. Agencies need not apply. If you have any queries about the recruitment process, please contact recruitment@tamworth.gov.uk.

Closing date: 29 March 2026

Interview date: 6 April 2026


Additional information

Using Artificial Intelligence (AI): Applications relying heavily on AI may be rejected during shortlisting. The authority is an Equal Opportunities Employer and is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. DBS checks are required for relevant posts. Reasonable adjustments will be made to support applicants. Public facing roles require English language proficiency.

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