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Assistant Manager - Lounge
Lounges are special places, made so by the brilliant people who run them. As an Assistant Manager, you'll support the General Manager to maintain that brilliance across the team, delivering 14 great shifts to ensure every customer leaves happy. You will support the daily operations of the Lounge, including rotas, team engagement, and customer feedback. Your standards will be high, but how you achieve them will be unique to you. You'll do it your way. Brilliant!
It's all about the detail. You'll drive sales, support team retention, training, customer service, and uphold high standards. You aim for your Lounge to be the go-to place for the local community. This role is challenging but rewarding if you believe you've got this.
The Good Stuff
* Overtime pay for hours worked over contracted hours
* Staff food on every shift
* 50% staff discount outside working hours from day one
* 28 days holiday (including Bank Holidays), pro rata
* Enhanced maternity and paternity pay after 2 years of service
* Staff party - Loungefest!
* Competitions and incentives, including trips with suppliers
* Company pension scheme
* Long service awards
* Power over your pay with Wagestream
* Support via the Licenced Trade Charity
* Opportunities for personal development and career growth
* Tips shared equally based on hours worked
* Christmas and Boxing Day off
What you'll bring
* Experience as an Assistant Manager, Deputy Manager, or Supervisor in restaurants, bars, cafés, or coffee shops
* Experience working in a bar environment with food and drink service
* A passion for hospitality and talent for managing people
* Driven and resilient in overcoming challenges
* Strong literacy skills and attention to detail for reporting KPIs
* Excellent communication skills to build rapport and trust
* Self-motivated, able to work at pace with limited supervision under pressure
* Knowledge of sales building, forecasting, reporting, recruitment, HR, and NPS best practices
If you'd like to learn more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
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