Key Account Manager, North
The Key Account Manager for our Sleep and Respiratory Care business will be responsible for maximising order intake, sales, price realisation and customer satisfaction while developing and optimising the customer relationship to ensure long‑term profitability in the defined number of accounts. You will also have a team of 3 Account Managers that report directly to you.
You will work within the SRC Sales team, collaborating daily with marketing, operations, and finance stakeholders to grow the business within your territory.
Within this team, you will have the opportunity to grow and progress within the wider Philips business across a commercial, technical, or managerial pathway.
Your responsibilities
* Accountable for maximising order intake, sales and price realisation at the assigned accounts within the territory and the total North region, exceeding region and territory sales, and gross profit targets agreed with the Company.
* Ensure continuity of the relationship with the accounts and operate at multiple levels in the accounts’ organisations, facilitating executive level interfaces between the company and the accounts.
* Prepare the strategic account plan in line with the regional strategy and execute at territory level, ensuring that all Northern AMs have strategic account plans and review these monthly.
* Contribute to the development and implementation of local marketing strategies.
* Accountable for the North Region and the 3 Account Managers within that region alongside their individual territories, delivering 1:1s, performance reviews and day‑to‑day support for the AMs within the North.
* Responsible for filling the funnel management tool (CRM) and systematically analysing win & loss deals, expectations, customer satisfaction, market, competition, and trends.
* Participate in relevant exhibitions or local events.
* Determine the training and support needs of the Northern AMs and organise any related actions required.
* Ensure quotations are completed and delivered within time limits for both your territory and the Northern team.
* Take on additional project responsibilities from the UKI and EMEA team to support the total SRC business, including feeding back competitor information and customer needs.
Your team
This position will be field‑based, spending 80% of your time working across the North territory, with the remainder of your time working from home.
We are looking for
* Experience in a sales role in Healthcare and B2B environment.
* Experience managing a sales team.
* Experience within respiratory care or sleep services would be desirable.
* Preferably relevant technical or clinical experience.
* Excellent communication skills.
* A drive to succeed and exceed the sales targets.
* Valid driving license.
#J-18808-Ljbffr