Field Service EngineerLocation: High Wycombe, Buckinghamshire
Job Type: Permanent
The OpportunityAn exciting opportunity has arisen for a Field Service Engineer to join a growing high-technology engineering business that designs and manufactures advanced scientific and research equipment used by leading organisations across the world.
Due to continued growth, the business is looking to strengthen its engineering team with the addition of a Field Service Engineer. This is a varied, hands-on role that combines testing, commissioning, customer support, product development and international travel.
Working closely with production, engineering, sales and R&D teams, you will play a key role in ensuring complex electro-mechanical systems are delivered, installed and supported to the highest standards.
The RoleAs a Field Service Engineer, you will be responsible for preparing, testing, commissioning and supporting highly engineered equipment. The role offers the opportunity to travel extensively, visiting customer sites across Europe, North America, Asia and other international locations to install systems, provide training and deliver technical support.
Alongside customer-facing activities, you will also support production operations, factory acceptance testing and new product development projects.
Key Responsibilities
Supporting production teams with system preparation and final assembly activities
Performing factory acceptance testing and system verification
Installing and commissioning equipment at customer sites worldwide
Delivering customer training and technical demonstrations
Providing after-sales service and technical support
Diagnosing faults and implementing effective solutions
Maintaining accurate service and test records
Liaising directly with customers to coordinate site visits and installation requirements
Reviewing and updating test procedures, technical documentation and standard operating procedures
Providing technical input and support to commercial teams
Supporting research and development activities and new product introduction projectsAbout YouYou will be a practical and motivated Field Service Engineer who enjoys problem-solving and working with complex equipment. You will be comfortable working independently, interacting with customers and travelling internationally as part of the role.
Essential Requirements
Qualification in an Engineering, Physics, Electronics or Science-related discipline, or equivalent industry experience
Strong electro-mechanical fault-finding and troubleshooting skills
Positive attitude with a proactive and self-motivated approach
Excellent communication and customer-facing abilities
Strong organisational and record-keeping skills
Ability to work both independently and as part of a multidisciplinary team
Willingness to undertake national and international travel (approximately 50% of the role)Desirable Experience
Experience working with scientific, laboratory or research equipment
Equipment installation, commissioning or maintenance experience
Technical customer support experience
Electrical or electronics engineering knowledge
Experience working within a manufacturing or R&D environment
Familiarity with test procedures, quality systems and technical documentationWhat's on Offer?
Opportunity to work with innovative technology and advanced engineering systems
Extensive international travel and customer engagement
Involvement in exciting research and development projects
A varied Field Service Engineer role combining hands-on engineering and customer interaction
Long-term career development opportunities within a growing business
Supportive and collaborative working environmentIf you are an experienced Field Service Engineer who enjoys hands-on technical work, problem-solving and international travel, this could be an excellent opportunity to join a forward-thinking engineering organisation and play a key role in delivering cutting-edge technology to customers worldwide