We are working closely alongside a Local Authority in Plymouth to assist with the appointment of a Liability Claims Officer, on a 6.5-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £15.06 - £19.79 per hour
Summary:
The role involves handling public liability claims received from members of the public or their legal representatives, relating to personal injury and/or property damage.
You will be responsible for investigating claims, assessing liability, and managing cases from initial receipt through to resolution, including liaison with internal departments and external solicitors.
Responsibilities:
* Investigate and process public liability claims in line with legal and procedural requirements.
* Assess and make decisions on legal liability and quantum.
* Manage claims from initial receipt through to conclusion, including litigated cases.
* Liaise with Council service departments to obtain evidence and prepare case files.
* Work closely with external solicitors where claims are subject to litigation.
* Ensure compliance with Civil Procedure Rules and Data Protection legislation.
* Maintain accurate case records and provide clear updates to stakeholders.
* Communicate complex and sometimes contentious information professionally and sensitively.
Qualifications:
* Educated to A-level standard or equivalent (or relevant professional experience).
Experience:
* Recent experience working in an insurance or claims handling role.
* Experience investigating and processing public liability claims.
* Experience liaising with solicitors and external organisations.
* Experience working in a pressurised environment with competing deadlines.
Essential Requirements:
* Good working knowledge of legal liability principles and practice.
* Knowledge of Civil Procedure Rules (CPR).
* Understanding of General Data Protection Regulations (GDPR).
* Strong ability to assess evidence and make sound decisions on liability.
* Highly developed verbal and written communication skills.
* Ability to convey complex or contentious information clearly and sensitively.
* Proficient user of Microsoft Office and other PC-based applications.
Please note:
* You should be available to work immediately or at a short notice.
* You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
#OR22216