Head of Private Client, Guernsey
Location: Guernsey
Schedule: Monday to Friday 36.25 hours per week
Work arrangement: Hybrid/On-Site
Vacancy type: Permanent
Job Summary
As Head of Private Client, Guernsey, you will lead CSC’s Guernsey Private Clients business, providing fiduciary services across trust, company, and related structures in a regulated environment. Acting as a director on client entities, you will make informed, independent decisions that protect client interests, meet regulatory obligations, and uphold CSC standards. You will drive commercial performance, strengthen client relationships, and identify growth opportunities across Guernsey and the wider CSC.
This is a permanent leadership role with responsibility for people, governance, and market presence in the Guernsey private client sector.
Responsibilities
* Lead the Guernsey Private Clients business, ensuring local priorities align with CSC strategy, values, and business goals
* Lead, coach, and develop leaders and teams, including succession planning, recruitment, and capability building
* Deliver financial performance against agreed targets (revenue growth, profitability, pipeline, and operational metrics)
* Build and expand a high-quality private client portfolio, including originating new business and partnering across CSC to generate referrals
* Act as director on complex client structures, making well-documented decisions supported by appropriate legal, tax, and regulatory advice
* Maintain high standards of fiduciary governance, ensuring consistent, professional client service and effective oversight of risk and controls
* Lead the resolution of contentious client matters, including relationship recovery, complaint handling, and fee dispute management
* Stay current on Guernsey and international industry developments (e.g., fiduciary regulation, AML/CFT expectations, sanctions, tax transparency) and mitigate potential impacts on clients and the business
* Oversee higher-risk client relationships and transactions, partnering with Compliance and Risk to complete assessments and agree mitigations where required
* Represent CSC Guernsey externally as an ambassador, strengthening market visibility, professional networks, and reputation in the local business community
Required Qualifications
* Significant leadership experience within regulated fiduciary services, private client, trust and company administration, or a related professional services environment
* Demonstrated senior people leadership capability, including performance management, coaching, and building high-performing teams
* Strong technical expertise in private client structures (trusts, companies, foundations or equivalent vehicles) and associated governance and regulatory requirements in Guernsey
* Proven commercial acumen, including budget ownership, target delivery, and new business development in the private client market
* Professional qualification (e.g., STEP, CGI/ICSA, ACA/ACCA or equivalent)
* Strong stakeholder management skills, with the ability to build effective internal and external networks
* Strong working knowledge of systems and data needed to manage client portfolios, operational controls, and reporting
* Commitment to continuous professional development and maintaining up-to-date technical and regulatory knowledge
* Experience acting as director on complex, multi-jurisdictional private client structures and managing sensitive family dynamics
* Familiarity with Guernsey regulatory expectations and market practice for fiduciary license holders and corporate service providers
* Prior accountability for a business unit or service line (strategy execution, P&L contribution, capacity planning, and risk outcomes)
* Experience leading remediation, client re-papering, or service model transformation initiatives
* Established professional network in Guernsey (e.g., intermediaries, legal, tax, and banking partners)
Preferred Qualifications
* Prior accountability for a business unit or service line (strategy execution, P&L contribution, capacity planning, and risk outcomes)
* Experience leading remediation, client re-papering, or service model transformation initiatives
* Established professional network in Guernsey (e.g., intermediaries, legal, tax, and banking partners)
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
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