Join to apply for the VP, User Experience Design role at BNY
Join to apply for the VP, User Experience Design role at BNY
Job Description
VP, User Experience Design
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about.
We’re seeking a future team member for the role of VP, User Experience Design to join our Digital Marketing Team. This role is located in London, UK – HYBRID.
In this role, you’ll make an impact in the following ways:
* Contribute to the development and ongoing optimization of BNY’s global websites by designing user-centred, accessible, and high-performing experiences that bring it in line with the innovative, AI-forward organization that BNY is.
* Partner with cross-functional teams – including Content, SEO, Analytics, MarTech, Developers and Legal/Compliance – to deliver experiences that are usable, brand-aligned and legally compliant.
* Apply and evolve our Web Design System in collaboration with authors/publishers and developers to create scalable design solutions that meet brand, accessibility and usability standards.
* Support a culture of continuous, data-driven improvement by incorporating insights from research, performance analytics and A/B testing into your design decisions.
* Drive UX best practice across projects, advocating for user needs, facilitating design workshops and designing templates, and navigational patterns that improve the site’s overall structure and user journeys.
* Help shape and uphold UX governance by contributing to standards, documentation and processes that ensure quality and consistency across or digital ecosystem.
To be successful in this role, we’re seeking the following:
* Bachelor's degree in user experience, human computer interaction, psychology, design or a related discipline, or equivalent work experience required. Advanced degree a plus.
* A number of years of UX or product design experience required, with a strong portfolio ideally demonstrating work on complex web ecosystems, enterprise-level websites or regulated industries. Experience in the financial services industry is a plus.
* Fluency in Figma, user flows, wireframes, interaction design and prototyping.
* Experience planning and conducting UX research (e.g. usability testing, stakeholder interviews, heuristic reviews) to inform design decisions and support data-driven improvements.
* A strong collaborator who is comfortable working across marketing, engineering, legal and compliance.
* Strong grasp of accessibility standards, responsive design and modular design systems.
* A proactive mindset with the ability to bring structure to ambiguity, and deliver clear design explorations, recommendations and solutions.
At BNY, our culture speaks for itself. Here’s a few of our awards:
* America’s Most Innovative Companies, Fortune, 2024
* World’s Most Admired Companies, Fortune 2024
* Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
* Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
* “Most Just Companies”, Just Capital and CNBC, 2024
* Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
* Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits And Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Seniority level
* Seniority level
Executive
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
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