Job Description
About the role
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
You will develop your knowledge through our industry leading ‘Step Into Optics’ training programme, which includes both workshop based learning and practical on the job experience.
You will also be involved in:
* Ordering, dispensing and collection of glasses and contact lenses
* Supporting with eye-tests and pre-screening activities
* Providing aftercare support through repairs and adjustments
* Completing operational and administrative tasks associated with dispensing prescriptions
* Maintaining shop floor standards
You will be based in store and report to the store manager.
What you’ll need to have:
* Passion for customer care
* Desire to learn
It would be great if you also have:
* Worked in a retail or clinical environment
Our benefits
* Discretionary quarterly bonus
* Generous employee discounts for you and a second person (terms and conditions apply)
* Clinical and Non-Clinical Career development opportunities
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
Additional benefits information is available from Boots’ rewards site; salary estimates on third-party sites are not provided or endorsed by Boots.
Why Boots Opticians
We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are an equal opportunity employer, embracing diversity and providing a positive and inclusive working environment for all.
What’s next
Thank you for reading about this opportunity. If you choose to apply, your application will be reviewed by our team. If successful, we will contact you to arrange an interview with the hiring manager. We are open to discussing flexible working options, including job share and reduced hours, and we can provide reasonable adjustments to help you perform at your best during the application and interview process.
Business Area
Opticians, Retail
Function
Opticians
Specialism
Boots Opticians Operations
Hours per week
37.5
Region
OPT106 - Western England and Wales
Store
3484 - Bristol - Cribbs Causeway
Country
UK
Address
The Mall, Cribbs Causeway; Pegasus Road, Bristol; BS34 5DG
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