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As Store Manager, you’ll ensure your store is an inspiring place to shop, offering amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training, and developing them to exceed sales and profit targets through excellent customer service. Our approach emphasizes great service over hard-selling, and an interest in creativity or interior design is beneficial as you help customers visualize their projects using in-store technology.
You will create the business plan and develop your team to increase sales margins, managing all aspects of your store. You will continually seek improvements as an individual, team, and store. We value ambition in Store Managers who aspire for their store and team to be the best.
Daily tasks vary, from creative activities to assisting with traders, lifting tiles, and managing deliveries.
Who you are
You have retail experience with full P&L responsibility and a proven track record of delivering outstanding customer service and financial results. You understand that sales are driven by service and prioritize great customer experiences.
You are commercially aware with strong business acumen to stay ahead of competitors and differentiate your store. You are a passionate, proactive role model and a natural leader who drives performance through clear leadership, coaching, and people management.
What we’ll do for you
In a culture that recognizes hard work and rewards great results, you will benefit from uncapped personal commission and company bonus schemes, significantly increasing your base salary.
Additional benefits include a generous staff discount, Share Save scheme, pension and life assurance, health insurance, holiday allowance increasing with service, and various other perks. We are committed to internal promotion and supporting your career development through tailored plans and training. Flexibility to cover store hours, including weekends and other stores, is required, but there is no evening work or work on Christmas Eve or Boxing Day.
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