Great Job Opportunity for Executive IT Support Specialist Contractual position Work Schedule Mon - Fri 09:00 - 17:30 Pay Rate: £23.36 per hour via Umbrella £18.00 per hour via PAYE Overview: The role involvesproviding comprehensive IT support to the bank’s most senior executives,including the CEO, Chairman, and Executive Committee. The Executive Supportteam ensures fast, efficient resolution of all IT needs while maintainingprofessionalism and control at all times. Key Responsibilities: Act as a primary contact for executive IT issues, providing high-level technical support. Troubleshoot and resolve technical problems efficiently, escalating when necessary. Manage incidents reported via phone and in person. Maintain service activity records in the Remedy toolset. Handle desk moves and IT infrastructure changes. Adhere to IT security standards and industry regulations. Operate the executive helpline (8:00-18:30) and participate in an on-call rotation for evenings and weekends. Coordinate with internal teams and external vendors to ensure priority handling of executive IT requests. Collaborate on project work within the executive environment. Develop technical roadmaps for future innovation and business integration. Ideal Candidate: Detail-oriented with a proactive, innovative, and flexible mindset. Strong technical expertise with a keen interest in the IT industry. Excellent problem-solving and communication skills, ensuring seamless executive IT support. Ability to work under pressure while maintaining composure and professionalism. With highly developedinterpersonal skills, you’ll have the ability to engage with customers andensure that you provide a consistently positive customer experience. Inaddition, you’ll have the ability to work effectively as part of a team andwill be an enthusiastic and supportive colleague in an often-pressurisedenvironment. If you’re looking forthe opportunity to build your career with an industry leader, then please applyand take the career to the next level. 4694490