We are currently looking for experienced complaints handlers to join our client in Barton-upon-Humber. Applicants must have previous complaint handling experience Resolutions Advisor Barton-upon-Humber £26,156 per annum + £750 quarterly bonus (dependent on targets) Monday to Friday 8:55am to 5:30pm (40 hours per week) Permanent This is a full-time office based position, applicants must live within a reasonable commute to Barton-upon-Humber Our client is looking for Complaint Handlers to join their growing team. Taking ownership of a portfolio of complaints and compensation claims, the Complaint Handler will be investigating, resolving and responding to all issues raised by customers and third parties. You will receive a fantastic benefits package including: Access to health & discount platform after 1 year of service Individual training EE discount Staff Discount (after 1 year service) Eye care vouchers Free onsite gym (available 24/7) Free onsite parking Complimentary refreshments throughout the day Two subsidised canteens Fantastic progression opportunities with real success stories Customer Service Employee of the Month awards As a Complaint Handler, you will be required to: Owning and proactively resolving customer and third-party complaints and compensation claims Looking after 35 to 45 customers at one time Following company policies Ensuring fair treatment of customers at all ti...