Job Description
The Contingent Workforce Lead is responsible for designing, implementing, and managing the organization’s contingent labor strategy. This role ensures operational excellence, compliance, and cost-effectiveness across all contingent workforce engagements. The Lead will collaborate with internal stakeholders, staffing agencies, and vendor partners to optimize workforce agility and support strategic business goals.
Program Leadership & Strategy
* Develop and execute a scalable contingent workforce strategy aligned with organizational goals.
* Lead daily operations of the contingent workforce program, including onboarding and offboarding (in conjunction with HR), and performance tracking of our suppliers.
* Drive innovation in workforce solutions across business units and geographies.
* Manage relationships with staffing agencies, and other external partners.
* Negotiate contracts and commercials, ensuring alignment with compliance and cost-efficiency standards.
* Monitor supplier performance and implement improvement initiatives.
Compliance & Risk Management
* Ensure compliance with internal policies, and with the support of HR, adherence to labor laws and regulatory requirements.
* Maintain accurate documentation including contracts, pay rates, bill rates, and employment terms.
* Partner with Legal and HR to mitigate risks associated with contingent labor.
Data & Reporting
* Collect and analyze workforce data including contractor details, employment types, and financial metrics.
* Generate insights and dashboards for senior leadership to inform strategic decisions.
* Track KPIs such as first-time fix rates, cost per hire, and program adoption.
Stakeholder Engagement
* Act as a liaison between hiring managers, procurement, HR, and finance teams.
* Educate internal teams on contingent workforce processes and best practices.
* Support geographic expansion and workforce planning initiatives.
Qualifications
* Bachelor’s degree in Business, HR, Supply Chain, or related field.
* 5+ years of experience in contingent workforce management, procurement, or talent acquisition.
* Proven experience managing vendor relationships and workforce programs in a global environment.
* Strong understanding of workforce compliance, labor laws, and procurement processes.
* Excellent communication, negotiation, and stakeholder management skills.
* Proficiency in vendor management systems (VMS) and data analytics tools.
* Ability to lead cross-functional teams and drive change in a dynamic environment.
* Experience with ERP systems (e.g., IFS, SAP).
* Certification in workforce management or procurement (e.g., CWPP, CPSM).
* Familiarity with AI-enabled workforce tools and automation platforms.
Additional Information
At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues.
With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
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