Overview
There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our Kent Division is recruiting for a Sales Advisor to join the Division’s Sales team. The development is located in Tower View, Kings Mill, ME19 4UY.
The Sales Advisor role reports to the Sales Director and carries out all aspects of the day-to-day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion.
At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.
Responsibilities
* Ensure that the general presentation of the site and the sales complex is maintained to a high standard.
* Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times.
* Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product.
* Ensure visitors and potential purchasers to site are aware of Bellway’s Health and Safety Policy and they are always accompanied by a Bellway representative.
* Maintain accurate records using Bellway’s in-house CRM system.
* Liaise with purchasers, solicitors and financial advisers on a regular basis.
* Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Company’s handover policy.
* Assist purchasers following legal completion with any defects or customer care issues.
* Attend and minute a weekly Sales/Site Meeting with the Site Manager.
* Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales.
Experience and Qualifications
* Experience of working within a face-to-face sales environment.
* Experience of working as a Sales Advisor for a residential house builder is desirable.
Qualifications and Training
* GCSE Maths and English – Grade 4/C or above (or equivalent).
Skills and Aptitude
* Effective negotiation and sales skills
* Good administration skills
* Strong communication and listening skills
* Ability to work on own as well as part of a team
* IT literate and the ability to adapt to new systems
* Committed to diversity and inclusion
Role and Working Conditions
* Willing to be flexible in respect to day to day duties and hours worked.
* Lone working, dependant on site.
* Ability to travel to all sales sites, including divisional offices.
* Able to work weekends and bank holidays.
Benefits
* Competitive basic salary + monthly commission
* Contributory pension scheme
* 25 days holiday, plus bank holidays
* Access to discounts and benefits portal
* ShareSave Scheme
* Cycle to Work Scheme
* Life assurance
* Holiday Purchase Scheme
* Earn and Learn Opportunities
We reserve the right to close this vacancy if a large volume of applications are received.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Technology, Information and Internet
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