Housing accommodation officer

Job Description

Temporary Accommodation Officer

Location: Maidenhead (Hybrid Working)Contract: 3 months+ (Immediate Start)Pay Rate: £20.16 per hour (PAYE) / £26.23 per hour (Umbrella)

About the Role

We are seeking a proactive and organised Temporary Accommodation Officer to join a busy Local Authority team based in Maidenhead. Working within the Temporary Accommodation Team, you will play a key role in supporting households living in temporary accommodation, ensuring properties are safe, suitable, and effectively managed.

This is a fast-paced, high-volume role requiring strong multitasking skills and the ability to work collaboratively with internal teams and external stakeholders.

Key Responsibilities

• Manage the allocation, letting, and ongoing management of temporary accommodation for homeless households
• Ensure properties meet health, safety, and suitability standards
• Carry out property inspections and address maintenance issues
• Support residents to sustain their accommodation and tenancies
• Work closely with Housing Options and Resettlement Teams to coordinate support
• Monitor and manage occupancy levels and voids
• Ensure the collection of accommodation charges and take appropriate action on arrears
• Maintain accurate records and case notes in line with service requirements

About You

• Experience in housing management, temporary accommodation, or homelessness services
• Able to work effectively in a busy, demanding environment
• Strong communication, organisation, and problem-solving skills
• Experience managing multiple cases and prioritising workload
• Knowledge of housing legislation and best practice (desirable)

Essential Requirements

• Full UK driving licence and access to a car
• Business use insurance (must be confirmed with CV submission)
• Ability to pass a Basic DBS check

What We Offer

• Competitive hourly rate (PAYE or Umbrella options)
• Flexible hybrid working arrangement
• Opportunity to make a meaningful difference supporting vulnerable households
• Immediate start with potential extension