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Customer service advisor

Newquay
Jewson
Customer service advisor
Posted: 25 February
Offer description

At Jewson, part of Stark UK, we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home

Jewson are looking for a Yard Operative to join the friendly, supportive team at their Newquay branch.

Working Hours

This is a full-time role working Monday-Friday 07:30 – 17:00, and every other Saturday from 08:00-12:00.

What You'll Be Doing

Acknowledge every customer, ascertain their needs and wow them with quick and efficient service
Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs
Maintain excellent standards across the yard, counter and shop floor
Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles
Support business initiatives to increase sales, margin & service as required
Continually develop your knowledge of core and specialist product lines to meet customer needs
Loading and unloading vehicles both manually and with a forklift (training will be provided)

What We're Looking For

Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts
Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics
Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

Quality - We're unwavering in our commitment to providing outstanding products and service that exceed our customers' expectations.
Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
Professional Development - We are invested in your success Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

What's Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can't wait to hear from you

Why STARK?

At Jewson we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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