Job Description
Customer Support Co-ordinator - Travel
(Office based so you need to live near Bradford)
We're looking for a Business Support Co-ordinator / Customer Service Co-ordinator - someone who's confident, detail-focused, and great with people - to support clients and internal teams across a fast-paced business travel environment.
What you'll be doing:
* Handling a wide range of queries from clients and colleagues - by phone and email - and ensuring they're resolved smoothly
* Troubleshooting day-to-day issues, including system support, reporting, and operational matters
* Supporting Client Managers with account administration and customer calls
* Taking ownership of tasks and following through with clear communication and timely updates
What you'll bring:
* Experience in a support, operations, or customer service role (ideally within a busy or regulated environment)
* Excellent communication and interpersonal skills
* A methodical, proactive mindset - you're someone who spots problems early and solves them efficiently
* Confidence using systems and working with reports or data
* The ability to prioritise tasks and manage deadlines without dropping the ball
Nice to have:
* Previous experience in travel / travel agent or a related sector
* Familiarity with 1st line technical or system support and onboarding processes
Why apply?This is a role where no two days are the same. You'll work with a friendly, supportive team, helping deliver excellent service to clients and colleagues alike - while developing your own skills along the way.
For further details and to apply, please send your CV to jon.brass @ circlerecruitment .com
Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment, Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.