Children and Young People
Domestic Abuse
Domestic Abuse Engagement Worker
Ref: 000981
Contract: Permanent
Salary: £31,537 - £34,434 per annum (Grade 5)
Hours: 36.66 per week
Based: Spindles Offices, Multi-Agency Safeguarding Hub
Closing Date: Monday 1st September 2025
Shortlisting & Interview Dates: TBC.
Role Overview:
Working as part of a team alongside Independent Domestic Violence advisers (IDVA) you will engage individuals requiring advice and support, particularly in relation to domestic violence, and supporting the IDVAs by recording information on the case management system and making arrangements for interventions which will help keep victims safe for example through referrals to other support services.
Key Responsibilities:
* Answering calls from clients contacting the service, gathering information, providing advice and signposting and completing assessments for support including DASH Risk Assessments;
* Recording details of clients and the support provided on the case recording system, and Multi-Agency Risk Assessment Conference System
* Implementing support for victims such as referrals to services, arrangements for ensuring they are in safe accommodation and supporting group work.
Key Requirements:
To succeed in this role you will need as a minimum:
* Experience of working in a multi-agency setting to support individuals who are vulnerable, for example experiencing domestic abuse or mental health issues
* Interpersonal skills to build and maintain effective working relationships with a range of different professionals, and to deal with situations where clients may be upset or angry
* Good organisational skills with the ability to complete tasks effectively within a busy service
If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.
About Us:
We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:
A Great Place to Live, Healthier, Happier Lives, and Green and Growing.
We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information.
Our Values and Behaviours:
By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘Proud, Ambitious, and Together’, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.
We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:
* Work with a resident focus
* Support local leaders
* Committed to the borough
* Delivery high performance
* Take ownership and drive change
You can find out more about our values and behaviours on our greater.jobs Oldham page
Our Benefits Package:
At Oldham Council we offer a great benefits package for our employees, which includes the following:
* 25 days annual leave which increases after 5 and 10-years’ service
* The option to purchase additional annual leave.
* An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
* Discounted gym membership with Oldham Active .
* Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
* Salary sacrifice scheme for home and electronics and Cycle to Work.
* Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
* Staff recognition and celebration events.
* Peer support groups
Inclusive Recruitment:
We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.
If you’re an applicant with disabilities and have previously been in or currently in care, a carer or someone who has served in the Armed Forces and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our Guaranteed Assessment Scheme .
Data and Privacy:
For details of how we use your data please see our privacy notice .
Important Information:
Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.
While we embrace the use of AI as an innovative tool to maximise our services at Oldham Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.