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Commercial administrator – social housing – 12 month ftc

Crawley
Cardo Group
Commercial administrator
Posted: 26 February
Offer description

Who We Are:

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained.

We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.

Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities – for our people, our clients, and the communities we support.

Cardo Group is becoming one of the UK's most forward-thinking maintenance and retrofit providers. Do you want to be part of something great?

We are currently recruiting for a Commercial Administrator to join our team in Crawley.

Role Overview:

The Commercial Administrator supports the commercial and operational teams within a social housing organisation by managing contract documentation, maintaining financial and performance records, ensuring compliance with procurement and regulatory requirements, and providing administrative support to enable efficient delivery of repairs, maintenance, and housing services.

Responsibilities:

* Assist with the preparation, administration, and monitoring of contracts, frameworks, and service agreements.
* Maintain accurate commercial documentation including variations, quotes, purchase orders, and contract records.
* Support the preparation of tender documentation, supplier onboarding, and procurement processes.
* Track contract performance and ensure compliance with agreed KPIs and service levels.
* Process invoices, applications for payment, and purchase orders in line with financial controls.
* Reconcile contractor valuations and assist with cost verification.
* Monitor budgets, expenditure, and cost forecasts, raising any variances to commercial or finance leads.
* Support month-end reporting, compiling operational and financial data for commercial reports.
* Maintain accurate databases and performance information relating to repairs, maintenance, voids, planned works, and compliance programmes.
* Produce regular reports for internal stakeholders on spend, performance, and contract compliance.
* Track commercial risks and maintain risk registers where required.
* Ensure all commercial processes follow organisational policies, procurement rules, and social housing regulations.
* Maintain audit trails for all commercial transactions, contracts, and variations.
* Support health, safety, and compliance documentation for contractors and suppliers.
* Coordinate meetings, record minutes, and distribute documentation for commercial and operational teams.
* Assist with customer or contractor queries related to payments, contracts, and job orders.
* Ensure timely communication between contractors, residents, and internal teams.

You Will Need:

* Experience in commercial administration, procurement, finance administration, or contract management.
* Experience with SOR work – desirable
* Extensive knowledge of excel – essential
* Strong understanding of repairs, maintenance, or construction environments—ideally within social housing.
* Excellent organisational skills and attention to detail.
* Strong numeracy and ability to manage financial records.
* Proficiency in Microsoft Office (Excel, Word) and housing/repairs systems (e.g., Northgate, Orchard, D365, Oneserve).
* Knowledge of social housing regulations, procurement rules, and compliance requirements – desirable
* Experience supporting tenders, service contracts, or supplier management – desirable
* Ability to analyse data and produce clear, accurate reports – desirable

We Will Provide:

* Excellent development and progression opportunities
* 25 days holiday, plus bank holidays
* Range of Salary Sacrifice Schemes [holiday purchase, EV schemes, AVC Pension contributions]
* Life Assurance cover
* Wellbeing Resources and Counselling services
* Retail & Lifestyle Discount Platform
* Enhanced Family Leave Provisions
* Recognition initiatives and awards
* Occupational Sick Pay
* Private Medical Insurance

Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.

Why Join Cardo Group?

We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:

* Teamwork – We collaborate, support one another, and achieve more together.
* Integrity – We act with honesty, fairness, and transparency in everything we do.
* Excellence – We set high standards and deliver quality for our people and our customers.
* Respect – We value every individual and create a space where all voices are heard.

We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.

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