Job Overview
We are looking for an experienced Print and Sign professional to run the customer service part of the business.
Serve as the main point of contact for assigned clients.
* Understand client requirements, provide print and signage solutions, and ensure client satisfaction.
* Build long-term relationships to encourage repeat business and referrals.
* Identify opportunities to upsell or cross-sell services.
* Liaise with print and production with projects taken and ensure capacity
* Ensure projects meet profitability targets and cost controls.
* Maintain accurate documentation and client records.
* Have fun while doing this
Responsibilities
* Develop and maintain strong relationships with clients through effective account management.
* Identify new business opportunities and drive business development efforts within existing accounts.
* Conduct warm calls to prospective clients to introduce our services and solutions.
* Communicate effectively with clients to understand their needs and provide tailored solutions.
Requirements
* Proven experience in print production, print sales, or account management (typically 2-5 years).
* Strong understanding of printing processes (digital, offset, large format, etc.).
* Excellent organizational and time management skills.
* Strong attention to detail with a focus on quality assurance.
* Strong negotiation skills with a track record of closing deals successfully.
* Experience in business development and the ability to identify growth opportunities.
* Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse stakeholders.
* Leadership qualities that inspire teamwork and drive results within the organization.
Job Type: Full-time
Pay: £24,420.00-£34,000.00 per year
Benefits:
* Company pension
Work Location: In person