Client Coordinator
Location:Stoke
Hours: Monday to Friday, 8.30am - 5pm
Salary: £25,000 per annum
Role Overview:
We are currently recruiting on behalf of our client for a Client Coordinator to join their dynamic team. Reporting to the Customer Relations Manager, the ideal candidate will bring previous telephone sales experience, exceptional communication skills, and the confidence to engage with a wide variety of customers.
If you are passionate, driven, and results-oriented with a strong ability to sell and upsell products over the phone, this could be the perfect role for you!
Key Responsibilities:
Responding to incoming calls and emails from clients, addressing product-related questions and concerns
Entering sales orders into a Sage database
Establishing rapport with clients and identifying their needs
Performing general administrative tasks
Working towards achieving daily targets, KPIs, and monthly sales goals
Making proactive sales calls to new, existing, and inactive customers
Following up on leads and updating the CRM system
<...