Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member. In return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional holiday days with length of service, up to five days
* Ongoing training and career development opportunities
* Free game vouchers every month
* 30% discount on food and drink for you and up to five friends
* 50% off food when working
* Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
* Long service awards
* A £15 donation to our charity partner after induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
The What...
As a Team Member, you will be at the heart of the customer experience!
No two shifts are the same; you might welcome customers at reception, host parties, or serve food & drinks. Your professionalism, energy, and enthusiasm will ensure customers have an enjoyable and value-for-money experience.
Team Members are trained across all key areas, including support roles in the kitchen if needed.
Opening Hours and Shift Patterns:
Our centres are open seven days a week, from 9am to midnight. Busiest times are evenings, weekends, and school holidays, when availability is most needed.
Typical shifts include:
* Weekday mornings: 09:00 - 17:00
* Weekday evenings: 17:00 - 00:00
* Weekend mornings: 09:00 - 18:00
* Weekend evenings: 16:00 - 01:00
Shift times vary by centre. Young team members under 18 may work until midnight. Full induction and ongoing training are provided, along with career development opportunities, including apprenticeships and management training.
To succeed as a Team Member, you should have:
* Excellent customer service and communication skills
* High energy and ability to work in a fast-paced environment
* A friendly, supportive team attitude
* Flexibility with hours and shifts
* Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for fun and friendly competition. Since listing on the stock market in 2016, we have expanded to 75 UK centres and 15 in Canada, operating under our brands: Hollywood Bowl, Putt & Play, and Splitsville. We are committed to diversity, inclusion, and creating a positive working environment, believing that a diverse team makes us more competitive and resilient.
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