Company Description
Body and Mind Healthcare Clinic, an NHS provider, is dedicated to delivering excellent mental health and wellness services to the community. Known for our compassionate care and innovative approaches, we strive to support individuals in achieving their best mental and physical well-being. Our clinic is located in Edgware and serves as a trusted resource for accessible and professional healthcare. We focus on personalized care, integrating advanced technologies such as AI-driven customer service to enhance patient experience and efficiency.
Role Description
This is a full-time, on-site role for an Administrative Assistant specializing in AI-based customer service at Body and Mind Healthcare Clinic in Edgware. The Administrative Assistant will handle a range of tasks, including managing administrative duties, coordinating schedules, providing professional communication with patients and staff, and supporting executive tasks. Other responsibilities include maintaining organized records, ensuring excellent customer service, and managing clerical and operational needs.
Qualifications
* Strong Administrative Assistance and Clerical Skills, including data entry, organization, and maintaining accurate records
* Proficiency in Executive Administrative Assistance, including calendar and schedule management and handling confidential information
* Professional Phone Etiquette and Communication skills with the ability to interact effectively with clients and staff
* Experience with AI-driven customer service tools is preferred
* Ability to work independently and collaboratively in a fast-paced environment
* Strong problem-solving and multitasking abilities
* Familiarity with healthcare or mental health settings is an asset