We are looking for a fabulous Account Director. This is a fantastic opportunity to join a brilliant agency and look after some wonderful clients spanning food, drink entertainment. We're looking for an experienced experiential account handler who's used to managing a team and making the magic happen. MUST have experience in an experiential agency.
Hot Pickle
We are experience makers, story tellers, innovators, and creators. We deliver transformative experiences for some of the world’s most iconic brands, forging memories, building richer connections. Experiences that change attitudes, experiences that pay.
Our People & Values:
We are an eclectic team drawn from the contrasting worlds of commerce and creativity, united in our values and driven to deliver ground breaking work. These principles not only govern our approach, they’re the behaviours on which the business was founded and make us who we are.
Make a Mark:
From our Senior Leadership Team to our interns, we all strive to work smart, fast and have an impact. To deliver for our clients and for our colleagues, to go above and beyond and be the agency that makes a difference.
Better Everyday:
The world doesn’t stand still and neither do we. Our curiosity and love of learning means we’re always growing, striving to better tomorrow than today.
Hustle as One:
We are indomitable because we’re a team. We find solutions because we’re resourceful. We see clients as equal partners. We’re a supportive shoulder on a bad day and a vocal champion when others succeed.
Be the Sunshine:
We eat ice cream. Make cocktails. Carve topiary Dinosaurs’. Host fabulous parties. And we get paid for doing so. Not bad hey! So, lets be the glass half fullers, the rainbows in the room, the people that make the day.
Purpose of The Role:
A key figure within the Client Service Team, accountable for retaining and growing client work. Seen as a partner to our clients continually seeking to Make a Mark for our clients and their brands. Responsible for multiple projects, delivering of best-in-class Brand Experience campaigns.
Client Account Management
* Expertise of Brand Experience and its integration across channels, able to talk with confidence around it’s merits within the marketing mix. Able to discuss and present with ease potential Brand Experience solutions in line with client’s brand objectives.
* An ambassador for Hot Pickle amongst clients.
* Leadership of one or more client teams and portfolio of projects, managing overall day to day responsibility for commercial and creative objectives
* Drive commercial and growth targets, actively pursuing client development opportunities
* Understands how to marry the client needs and that of the agency objectives and business plan, protecting business commercials, culture and direction. An ambassador for the business
Client Development
* Pro-active in creating opportunities to present Hot Pickle and its services
* Continually seeks ways to add value to client via information, service and commercial efficiencies
* In touch with development opportunities within the client’s team
* Plays a significant role in pitching, agency growth and people leadership.
* Can proactively discuss both short- and longer-term Brand Experience needs with the client
Creative and Strategical thinking
· Understanding and knowledgeable of wider marketing mix, able to explain the merits of Brand Experience against client objectives
· Able to craft clear creative strategy and deliver it with conviction
· Create a vision for the Brand Experience campaign
· Able to work collaboratively with design and creative to craft consumer experiences
· Idea creator, crafter and sharer
Financial Management and Commercial Performance
* Approves budgets for client campaigns, ensuring that things are delivered on time and in budget. Can advise how to better improve GP without compromising on client ROI
People Management
* Leads team members by example. Able to provide regular, honest feedback and direction to enable team members to work effectively
* Takes a social yet driven approach to people management to maintain energy and motivation across the agency
* Demonstrates good interpersonal skills when working with other staff
Ways of working
· Confident, challenging, social and driven
· Ability to have one eye on the detail and the other on the big picture
· Curious and connected
· Collaborative with internal and external teams