A well-established, close-knit organisation in Trowbridge is seeking an Office & Operations Manager to steer day-to-day administration, project lifecycles and team performance. This is a pivotal appointment: you will shape internal systems, uphold exacting standards, and ensure every order progresses seamlessly from initial enquiry through to successful completion. What You'll Do Oversee Office Operations - maintain smooth administrative workflows and refine procedures for continuous improvement. Project & Job Management - quote, order and run projects end-to-end, organising the installation diary and updating bespoke databases and spreadsheets. Team Leadership - supervise and support colleagues, embedding accountability, accuracy and excellent customer care. Stakeholder Liaison - serve as the central point of contact for customers, suppliers and internal teams, resolving issues swiftly and professionally. Commercial Oversight - work confidently with percentages and margins to safeguard profitability. Stock & Logistics - manage deliveries and inventory, including safe manual handling of large items when required. What You'll Bring Proven background in office administration and operations management. Strong project-management skills with the ability to juggle multiple priorities calmly under pressure. Exceptional organisational flair and meticulous attention to detail. Confident communicator and natural team leader. Proficiency with Microsoft Office and in-house database systems. Practical, resilient and proactive approach to problem-solving. What We Offer Company pension scheme. Employee discounts. Free on-site parking. Regular team social events. Long-term security within a thriving, people-focused business