40 million people wear spectacles in the UK alone, but the optical industry hasn't changed in more than three centuries. Products are tired, standards are poor, and glasses wearers have become accustomed to sub-standard experiences. Our core purpose is to transform the spectacles industry for the better and make spectacles great again.
The most important characteristic for anyone joining us is alignment with our core values. You should be someone who always seeks to improve things by finding simpler or better solutions (Pioneer). You take pride in your work, consistently doing it well even when exhausted (Proud). You approach everything with humility, staying accessible and empathetic (For All).
We are committed to building an equitable and diverse workforce and fostering an inclusive culture with opportunities for all.
The Role:
* Deliver exceptional customer experiences
* Support dispensing activities
* Possess exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
* Assist customers in selecting the best lenses and frames, ensuring perfect fit
Requirements
Who you are:
* Aligned with and inspired by our Company Brand Values
* At least 1 year of retail experience
* Show initiative, positivity, and patience
* Excellent written and verbal communication skills
* Thrive in a busy environment, enjoy responsibility, and take pride in your work
* Highly organized with meticulous attention to detail and an interest in aesthetics
* Passionate about sustainability, waste reduction, and environmental protection
* Genuine passion for spectacles, including their design and history
Benefits
Some nice things you'll get:
* Complimentary spectacles, eye examinations, and generous discounts
* Option to buy and sell holiday entitlement
* Paid time off for important life moments
* Annual season ticket loan
* Cycle to work scheme
* Life assurance
* Subscription to Champion Health
* Unlimited access to You Can Now Business Skills Training
Contract
* Type: Permanent, 40 hours/week
* Location: Cubitts Edinburgh
* Salary: £13.15 per hour
* Job grade: Associate Level 1
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