Job Description
Job title: Commercial Claims Handler
Salary: £35,000
Location: Lancashire
PURPOSE OF ROLE
We're recruiting on behalf of a long-standing, client-focused Chartered Insurance Broker who is looking for an experienced Commercial Claims Handler. You'll manage a variety of commercial and personal claims from start to finish, acting as a trusted liaison between clients and insurers to ensure smooth, fair resolutions.
RESPONSIBILITIES
* Manage the full lifecycle of commercial and personal claims including but not limited to Property, Liability, Motor Fleet, Professional Indemnity, and Cyber
* Ensure proactive claims handling - communicating promptly with clients, insurers, and third parties
* Negotiate settlements with insurers and ensure claims are resolved efficiently and fairly
* Keep clients updated regularly, ensuring clarity, support, and guidance throughout the process
* Maintain accurate case records and a structured diary to track progress on all open files
* Support the wider business by preparing summary reports and insights on key claims
* Promote best practices in compliance with FCA regulations and internal policies
DAY-TO-DAY
1. Reviewing and registering new claims swiftly, acknowledging correspondence
2. Liaising with insurers to progress and monitor claim out...