Administration Assistant
* Location: Leeds, LS10
* Job Type: Full-time, Temporary Contract
* Salary: £13.05 PAYE per hour
* Hours: Monday to Friday, 37 hours per week
Join our team as an Administration Assistant and play a crucial role in delivering effective support for Adults and Children receiving community equipment. This position is not just about performing routine administrative tasks; it involves a dynamic range of activities and close collaboration with Health & Social Care assessors from Leeds City Council, NHS, and external suppliers to ensure timely ordering and delivery of equipment.
Day‑to‑Day Responsibilities
* Coordinate the ordering and supply of equipment to support daily living tasks and independence.
* Develop and maintain strong working relationships with assessors, managing daily administration processes effectively.
* Assist in managing referrals to the Community Equipment Service by actioning all referrals received, scheduling deliveries, collections, and servicing.
* Ensure accurate and complete information on referrals and update information in the ELMS system.
* Respond to telecare calls and email inquiries from NHS and Social Care assessors.
* Liaise with the planned preventative maintenance team to arrange servicing or repairs.
* Use computerised systems to plan and organise appointment routes, ensuring efficient use of resources.
* Process official orders and assist in budget reporting and financial processes.
Required Skills & Qualifications
* Proven organisational skills with the ability to manage competing demands effectively.
* Strong communication skills, capable of conveying information accurately and concisely.
* Experience in data analysis and producing effective reports and presentations.
* Proficiency in Microsoft Office and other computer applications used by the council.
* Knowledge of community equipment and its role in enabling independent living.
* Minimum of GCSE pass at Grade C or above in English and Mathematics or equivalent relevant work experience.
Benefits
* Access to a dedicated consultant for ongoing support.
* User‑friendly online system for timesheet management and holiday requests.
* Access to free training, discount clubs, healthcare options, and Reed rewards.
* Inclusion in pension schemes, paid holiday schemes, and maternity benefits.
* Opportunities to work with leading UK employers including local authorities, the NHS, and local SMEs.
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