Practice Support Manager – City of London
£62,000 + Excellent Benefits | 12-Month FTC | Hybrid Working
A leading City law firm is seeking an experienced Practice Support Manager to join their team on a 12-month fixed-term contract. This is an exciting opportunity for a confident, proactive professional with a strong background in legal secretarial management and driving high-performing support teams.
Key Responsibilities:
* Lead, mentor and develop a team of around 26 PAs / Practice Support Executives (PSEs), ensuring a high-quality, consistent service is delivered across the practice.
* Implement key initiatives and workflows, ensuring smooth adoption and long-term success across teams.
* Promote new, more efficient ways of working, encouraging continuous improvement and professional growth within the PSE team.
* Manage performance, including handling challenging or difficult conversations with confidence, clarity and professionalism.
* Collaborate closely with partners and practice leads to ensure the support function aligns with business needs.
About You:
* Strong secretarial management experience, ideally gained within a legal corporate environment.
* A proven track record of rolling out and embedding new initiatives across support teams.
* Experienced in developing PSEs and promoting best practice.
* Excellent communication skills with the ability to manage sensitive or complex situations.
* Prior experience within a law firm or professional services environment is highly desirable.
This role offers the opportunity to make a meaningful impact in a respected City firm, providing leadership to a large, dynamic support team.
To apply or find out more, please get in touch.