Job Description
EPR Support Analyst needed based in Manchester. Our client is a world-leading packaging supplier of climate packaging solutions to manufactures in a wide variety of industries. The successful candidate will have experience SQL Sever and ideally a manufacturing background. You will be working in a fast-moving environment and will reporting to the Operations Manager.
Position Overview
* To maintain and aid in implication of MS Dynamics Business Central ERM
* To maintain the company in-house developed MS Access and SQL Server Database
* To maintain the companies computer hardware and software
* To maintain the companies Virtual Server Farm
* To maintain the companies network and peripherals
* To maintain all user Active Directory accounts and Office 365 accounts
* To maintain the Security Policies, Firewalls and Anti-Virus / Anti-Spam Software
* To manage 3rd party supplier relationships
* To maintain the companies 3CX VOIP telephone system
Position Responsibilities
* Aid in the Installation and Development of MS Dynamics Business Central
* Support all company staff in the use of Microsoft Office 365 based software
* Resolve, escalated to 3rd Party Suppliers and search resources to fix hardware, software and peripherals issues as and when they arise
* Manage the Virtual server farm, using Windows Server 2016 for all accounts, group policies and services Including Terminal Server, DNS and DHCP
* Installation and management of Printers and other peripherals
* Manage all Virtual Servers and PC’s running in VMWare
* Manage the Cyber Security software and hardware including DrayTek, Ubiquiti Dream Machine and RDP Guard
* Work within company IT Security policies
Position Requirements
* MS Dynamics Central Business (Up to Developer Level) – not essential
* MS Visual Studio (Up to Developer Level)
* MS SQL Server 2016 (Administrator Level)
* MS Visual Basics for Access (Up to Developer Level)
* Terminal Services Server (User / Management Level)
* Fully Understands TCP / IP, DNS, DHCP, Firewalls, Internet Security, TSS Security, Group Policies, Server Domains, IIS, FTP and Web Hosting
* Ability to install new software within Terminal Services
* Ability to install new operating systems and maintain Upgrades and Updates, both PC and Server
* Experience supporting Microsoft Office Software to all levels
* Knowledge of VOIP telephone systems in particular 3CX
* Knowledge of Microsoft Exchange and Office 365 Email
Position Remuneration
* Salary £34,000 – £38,000 (DOE)
* Bonus Potential
* 40 Hours per week / Monday – Thursday 8am – 17 : 00pm / Friday 8am – 16 : 10pm.
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