Job Title: Customer Service & Sales Administrator Location: St Albans Salary: £30,000 Working Hours: Monday to Friday (Fully Office-Based) About the Role An exciting opportunity has arisen on behalf of our client for a Customer Service & Sales Administrator to join their busy and growing team based in St Albans. This is a varied, fast-paced role that combines customer service, sales support, and administration. You will play a key role in delivering an excellent customer experience while supporting the sales process from enquiry through to order completion. Key Responsibilities Provide excellent customer service, demonstrating enthusiasm and strong product knowledge Process sales enquiries and orders with consistency and a high level of accuracy Build and maintain strong, long-term relationships with customers Research and source non-stock products to meet customer requirements Maximise sales opportunities through upselling and cross-selling Proactively make outbound calls to customers within your portfolio Work closely with internal teams to ensure customer demands are met efficiently Handle and resolve customer queries and complaints in a calm and professional manner About You A strong team player with excellent interpersonal skills Motivated, friendly, and reliable with a positive attitude Comfortable working in a fast-paced, challenging environment Flexible and adaptable approach to work Strong attent...